Psychological Safety

Overview

What is Psychological Safety? 

“A belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes” Harvard Business School Professor, Amy Edmondson

In a 5-year survey of 180 teams, Google discovered that Psychological Safety was the top factor in differentiating their highest performing teams. Research from Harvard, Microsoft, and Google show that introducing Psychological Safety into your organisation can result in:

  • Employees feeling safe to speak up, offer ideas, ask questions, ask for help, admit mistakes, to be able to bring their true selves to work
  • Having an inclusive culture and employees that are less likely to leave
  • Enjoying more compassion and better connection between employees, and higher levels of wellbeing
  • Encouraging innovation and growth
  • Bringing in more revenue (nearly 50% in sales teams at Google)
  • Improving coaching & training methods
  • Perform better on almost all Key Performance Indicators/metrics.

(What Google Learned From Its Quest to Build the Perfect Team – The New York Times Magazine. The five keys to a successful Google team – Rozovsky, J.)

We offer a variety of psychological safety programmes to create high-performing teams and improve well-being and performance and conflict resolution. See below for a more in-depth description of these programmes.

Building Psychological Safety within Teams

As certified Psychological Safety Facilitators with Professor Amy Edmondson’s Fearless Organisation we use the PSI tool to measure the level of Psychological Safety at organisational and team level, then work with leaders and team members to guide, coach and train them towards the safety levels needed for high performance.

amy edmondson
Harvard Business School Professor Amy Edmondson

Psychological Safety for Collaboration, Wellbeing and Performance

Whether teams are looking to develop skills, find better ways of collaborating, raise their performance or levels of wellbeing, coaching and training around Psychological Safety is an important fundamental kickstart.

As certified Psychological Safety Facilitators with Professor Amy Edmondson’s Fearless Organisation we use the PSI tool to measure the level of Psychological Safety within a team or organisation and put together a programme of coaching and training that will raise Psychological Safety levels and boost all-round performance and wellbeing.

Contact us if you would like to discuss how Psychological Safety can help your people raise their game and increase their wellness levels.

Psychological Safety for Conflict Resolution

When conflicts arise in teams and between individuals, it can often be linked to low levels of Psychological Safety – a fear of speaking up.
As certified Psychological Safety Facilitators with Professor Amy Edmondson’s Fearless Organisation we use the PSI tool to measure the level of Psychological Safety within a team (of any type – board level, management teams, intact teams or project teams). We then facilitate team discussions that will highlight the best way forward to resolve differences, whether it be through mediation, team building, training, or action planning.

Contact us if you would like to discuss how Psychological Safety can help your teams with conflict resolution.

“It felt like both a perfect end and new beginning for the team. You brought so much kindness and wisdom to the conversation – I just think we’re going to go from strength to strength"
elsevier
Elsevier
Team Manager

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